Frequently Asked Questions

We Have 2 Stores:

414 Joo Chiat Road 427638

80 Mohamed Sultan Road,
#01-07/08/09
The Pier at Robertson Singapore 239013

Joo Chiat Store
Operating Hours:
Monday - Friday: 9:30am-7:00pm
Saturday, Sunday & PH: 9:00am-7:00pm

Mohamed Sultan Road Store
Operating Hours:
Monday - Friday: 10:00am-8:00pm
Saturday, Sunday & PH: 9:00am-8:00pm

Australian, US Beef

Australian Free Range Pork

Australian Lamb

Kangaroo

Poultry

Gourmet Sausages

Cheese & Cold cuts

Wild Caught Seafood

Condiments

Meat can last approximately 3-5 days in the home chiller. For further information, you can refer to the product's "use by" date, which is marked on the items you receive, serving as a guide.

The amount of time you can keep food frozen relates more to the quality of food as opposed to food safety. After a certain amount of time frozen food will start to dry out and will not have the same high quality and flavour as fresh items.

Meat can remain preserved in the freezer for approximately 8-12 months. For additional details, kindly consult the product "use by" date, clearly indicated on the items you receive, serving as a reference.

24 hours before you require the meat, place it in a container on the lower rack of the refrigerator.

Prior to cooking the meat, place it on the kitchen counter to reach room temperature.

We do not recommend defrosting meat in the microwave oven or by leaving it on your kitchen bench/sink.

Yes, brown coloration is normal on sealed meat which has not been exposed to any oxygen, this is called oxidation.

Within 10 to 15 minutes of opening the packaging, the meat will “bloom” turning red as it is exposed to the oxygen in the air.

Yes, vacuum-sealed meat has a characteristic musky aroma.

This is perfectly normal and as long as your meat is cool to the touch when it arrives, it is safe to eat.

Monday-Saturday and we offer two delivery timeslots.

These are 9.00am-2.00pm, 11.00am-6.00pm and 2.00pm-6.00pm

Due to heavy delivery schedules we are unfortunately unable to give a specific time for delivery.

Delivery will be made during the specified timeslot and if unforeseen circumstances cause a delay, we shall telephone you in advance to advise of the situation and when delivery will be made.

We offer free delivery over $150 spent.

Orders above $150 are delivered free of charge.

Orders below $150 will incur a delivery fee of $15.

After we prepare your order, our butchers carefully assemble it into chiller boxes which are then placed into our chiller. When your order is ready for delivery, we transfer your order to our refrigerated delivery truck.

Yes. You may place an order at any time and select your delivery date at checkout. Delivery dates can be selected up to 20 days in advance.

Place an order before 3pm and your order can be delivered as early as the next day depending on the slot availability.

No, we are closed for home delivery during public holidays.

Call our customer service during office hours at 88344983 or email us at sales@butcherbox.com.sg and we will resolve the issue as soon as possible.

Call our customer service during office hours at 88344983 or email us at sales@butcherbox.com.sg and we will resolve the issue as soon as possible.

Peri-Peri
Description:
Embark on a flavourful journey as the vibrant essence of Peri Peri sets your taste buds ablaze. Revel in the captivating marriage of carefully crafted herbs & spices, delivering a zesty kick that promises to tantalize your palate.
Ingredients:
Maltodextrin, Salt, Herbs & Spices, Dehydrated Vegetables, Tomato Powder, Food Acid (Citric Acid), Natural Flavours, Vinegar Powder, Vegetable Gums (Xanthan, Guar), Spice Extract.
Allergens:
Nuts: Nil
Sesame: Nil
Dairy/Milk: Nil
Eggs: Nil
Gluten: Nil
Soybeans: Nil
Wheat: Nil

Rosemary & Mint
Descriptions:
Transform your dishes with our Rosemary & Mint Marinade! A perfect fusion of savory herbs and sweet mint, this blend promises a delightful culinary experience. Elevate your meals with this carefully crafted combination and unleash your inner chef!
Ingredients:
Sugar, Maltodextrin, Salt, Herbs (Mint 2.5%, Rosemary 1.5%), Vegetable Gums (Xanthan, Guar), Natural Colour (Paprika & Turmeric Oleoresins, Herb Extract)
Allergens:
Nuts: Nil
Sesame: Nil
Dairy/Milk: Nil
Eggs: Nil
Gluten: Nil
Soybeans: Nil
Wheat: Nil

Roasted Peanut Satay
Descriptions:
Immerse yourself in the rich and nutty world of Roast Peanut Satay. This delectable blend features a generous portion of peanuts, perfectly roasted to perfection, alongside a harmonious mix of spices, salt, and coconut milk.
Ingredients:
Sugar, Peanut (20%), Spices, Salt, Coconut Milk Powder [Coconut Milk Solids, Maltodextrin, Sodium Caseinate (Milk)], Dehydrated Vegetables, Tomato Powder, Natural Colours (Turmeric & Paprika Oleoresin), Vegetable Gum (Xanthan).
Allergens:
Nuts: Present
Sesame: Nil
Dairy/Milk: Present
Eggs: Nil
Gluten: Nil
Soybeans: Nil
Wheat: Nil

Herb, Garlic & Chilli
Descriptions:
Add a touch of warmth to your dishes with our Herb, Garlic & Mild Chilli Blend! Immerse your meals in a perfect blend of aromatic herbs, bold garlic, and a subtle hint of mild chilli
Ingredients:
Sugar, Maltodextrin, Salt, Dehydrated Vegetables [including Garlic (4%)], Vegetable Powders [including Garlic (2%)], Vegetable Gum (Xanthan, Guar), Herbs (1%) & Spice [including Chilli (0.1%)], Natural Colours (Paprika & Turmeric Oleoresins), Spice Extract
Allergens:
Nuts: Nil
Sesame: Nil
Dairy/Milk: Nil
Eggs: Nil
Gluten: Nil
Soybeans: Nil
Wheat: Nil

Peri Peri
Description:
Embark on a flavourful journey as the vibrant essence of Peri Peri sets your taste buds ablaze. Revel in the captivating marriage of carefully crafted herbs & spices, delivering a zesty kick that promises to tantalize your palate.
Ingredients:
Maltodextrin, Salt, Herbs & Spices, Dehydrated Vegetables, Tomato Powder, Food Acid (Citric Acid), Natural Flavours, Vinegar Powder, Vegetable Gums (Xanthan, Guar), Spice Extract.
Allergens:
Nuts: Nil
Sesame: Nil
Dairy/Milk: Nil
Eggs: Nil
Gluten: Nil
Soybeans: Nil
Wheat: Nil

BBQ Spare Rib
Descriptions:
Delve into the robust flavors of BBQ Spare Rib, expertly crafted with premium ingredients. Elevate the savory profile of Beef & Pork with a harmonious blend of natural spices, smoky undertones, and a subtle touch of acidity.
Ingredients:
Sugar, Salt, Maltodextrin, Flavour Enhancer (621), Colour (150d) [Sulphites], Vegetable Gum (466), Vegetable Powders, Natural Flavour, Spice, Food Acid (262), Smoke Flavour, Anti-caking Agent (551). Contains sulphites.
Allergens:
Nuts: Nil
Sesame: Nil
Dairy/Milk: Nil
Eggs: Nil
Gluten: Nil
Soybeans: Nil
Wheat: Nil

Port Wine & Garlic
Descriptions:
Immerse yourself in this refined blend, revealing a delightful fusion of sweet undertones harmoniously complemented by the rich essence of red wine.
Ingredients:
Sugar, Salt, Dehydrated Vegetables (Garlic 7%), Maltodextrin, Red Wine Powder (7%) [Red Wine Concentrate, Maltodextrin, contains Sulphites], Vegetable Powder, Herb & Spice, Vegetable Gums (Xanthan, Guar), Food Acid (Citric Acid), Natural Colour (Paprika Oleoresin), Fermented Rice.
Allergens:
Nuts: Nil
Sesame: Nil
Dairy/Milk: Nil
Eggs: Nil
Gluten: Nil
Soybeans: Nil
Wheat: Nil

Tandoori Yoghurt
Descriptions:
Experience the vibrant flavours of Tandoori Yoghurt, where the richness of yoghurt meets a harmonious blend of sweetness and spice.
Ingredients:
Yoghurt Powder (28%) [Milk Solids Cultures], Maltodextrin, Spices, Salt, Sugar, Vegetable Powder, Natural Colours (Crocin, Crocetin, Carminic Acid, Annatto Extracts, Paprika Oleoresin), Food Acid (Citric Acid), Vegetable Gum (Xantan), Spice Extracts.
Allergens:
Nuts: Nil
Sesame: Nil
Dairy/Milk: Present
Eggs: Nil
Gluten: Nil
Soybeans: Nil
Wheat: Nil

Black Pepper Sauce
Ingredients:
Soy Sauce (Soy Beans, Salt, Defatted Soybeans, Wheat, Ethanol), Glucose Syrup (Corn Starch, Sweet Potato Starch), Garlic, Black Pepper, White Pepper, Rice Bran Oil, Yeast Extract
Contains Wheat and Soybeans

Yakiniku Sauce
Ingredients:
Soy Sauce ( Soy Beans, Salt, Defatted Soybeans, Wheat, Fructose, Ethanol), Sugar, Garlic Paste, Lemon Juice, Sesame Oil, Roasted Sesame Seeds, Chilli Bean Sauce (Red Pepper, Fermented Soybean Sauce, Spices, Ethanol), Spices
Contains Wheat and Soybeans

Chicken, Pumpkin, Feta & Chives Thick Sausage
Ingredients:
Chicken, Pumpkin, Feta Cheese, Natural Pork Casing, Rice Flour, Salt, Soy
Flour, Herbs, Herb Extract, Additives

Sweet Chilli & Mango Chicken Thick Sausage
Ingredients:
Chicken, Natural Pork Casing, Rice Flour, Salt, Sugar, Dehydrated
Vegetables, Tomato Powder, Natural Mango, Yeast Extract, Turmeric, Additives

Traditional Pork Thick Sausage
Ingredients:
Australian Free Range Pork, Natural Pork Casing, Rice Flour, Salt ,Herbs &
Spices, Spice Extracts, Additives

Cumberland Thick Sausage
Ingredients:
Australian Free Range Pork, Natural Pork Casing, Rice Flour, Salt, Herbs &
Spices, Spice Extracts, Additives

Pork, Apple & Sage Thick Sausage
Ingredients:
Australian Free Range Pork, Natural Pork Casing, Rice Flour, Salt, Apple,
Vegetable Powder, Herbs & Spices, Additives

Spanish Style Chorizo Thick Sausage
Ingredients:
Australian Beef, Australian Free Range Pork, Pork Casing, Potato Starch, Salt,
Maize, Spices, Dehydrated Vegetables, Mustard Flour, Additives

Blueberry Maple Pork Breakfast Thick Sausage
Ingredients:
Australian Free Range Pork, Pork Casing, Rice Flour, Blueberries, Pure Maple
Syrup, Sugar, Salt, Herbs & Spices, Spice Extracts, Additives

 Black Truffle Pork Thick Sausage
Ingredients:
Australian Free Range Pork, Natural Pork Casing, Rice Flour, Activated
Charcoal, Salt, Parmesan Cheese, Natural Flavour (Truffle & Parmesan),
Sugar, Yeast Extract, Bread Crumbs, Additives

Pork Truffle & Parmesan Thick Sausage
Ingredients:
Australian Free Range Pork, Natural Pork Casing, Rice Flour, Salt, Parmesan
Cheese, Natural Flavour (Truffle & Parmesan), Sugar, Yeast Extract,
Vegetable Oil, Spices, Spice Extract, Additives

Spicy Jalapeno & Cheddar Pork Thick Sausage
Ingredients:
Australian Free Range Pork, Natural Pork Casing, American Cheddar, Jalapenos,
Rice Flour, Chilli Powder, Salt, Herbs & Spices, Additives

Continental Italian Thick Sausage
Ingredients:
Australian Beef, Australian Free Range Pork, Natural Pork Casing, Red Wine,
Salt, Herbs & Spices, Additives

Country Style Beef Thin Sausage
Ingredients:
Australian Beef, Natural Sheep Casing, Rice Flour, Salt, Dehydrated Vegetable,
Spices & Spice Extracts, Additives

Blackmore Full Blood Wagyu Thick Sausage
Ingredients:
Blackmore Full Blood Wagyu Beef, Herbs, Smoked Paprika, Rice Flour, Natural
Pork Casing, Salt, Black Pepper, Additives

Wagyu Beef & Carmelized Onion Sausage
Ingredients:
Australian Wagyu Beef, Natural Pork Casing, Rice Flour, Onion, Salt, Dehydrated
Vegetable, Vegetable Oil, Yeast Extract, Herbs & Spices, Additives

Lamb, Roasted Garlic & Rosemary Thick Sausage
Ingredients:
Australian Lamb, Pork Casing, Rice Flour, Garlic, Rosemary, Salt, Herbs &
Spices, Additives

Butcher Box Pork Chipolatas
Ingredients:
Australian Free Range Pork, Natural Sheep Casing, Rice Flour, Salt, Herbs &
Spices, Spice Extracts, Additives.

Durban Curry Boerewors Sausage
Ingredients:
Australian Beef, Australian Free Range Pork, Natural Sheep Casing, Dried
Fruits, Worcestershire Sauce, Chili, Vinegar, Salt, Vegetable Oil, Sugar, Herbs
& Spices, Spice Extracts, Additives

Boerewors Sausage
Ingredients:
Australian Beef, Australian Free Range Pork, Natural Pork Casing,
Worcestershire Sauce, White Vinegar, Salt, Herbs & Spices, Spice Extracts,
Additives

Preservative Free Chicken Thick Sausage
Ingredients:
Chicken, Natural Pork Casing, Rice Flour, Salt, Hydrolysed Vegetable Protein,
Mineral Salts, Herbs & Spices, Fermented Rice, Spice extracts

Preservative Free Pork Thick Sausage
Ingredients:
Australian Free Range Pork, Natural Pork Casing, Rice Flour, Salt, Hydrolysed
Vegetable Protein, Mineral Salts, Herbs & Spices, Fermented Rice, Spice
extracts

Preservative Free Beef Thick Sausage
Ingredients:
Australian Beef, Natural Pork Casing, Rice Flour, Salt, Hydrolysed Vegetable
Protein, Mineral Salts, Herbs & Spices, Fermented Rice, Spice extracts

Mexican Firecracker Sausage
Ingredients:
Australian Beef, Australian Free Range Pork, Chilli, Salt, Maize, Spices,
Mineral Salt, Additives

Chicken Jalapeno Sun Dried Tomato & Basil Thick
Sausage
Ingredients:
Chicken, Pork Fat, Jalapeno, Sun Dried Tomato, Rice Flour, Salt, Spice
Extracts, Herbs & Spices, Additives

Chicken Truffle Burger
Ingredients:
Fresh Chicken, Rice Flour, Salt, Sugar, Parmesan Cheese, Natural Flavour (Truffle & Parmesan), Yeast Extract, Vegetable Oil, Spices, Spices Extract

Gooralie Australian Free Range Pork & Apple Burger
Ingredients:
Australian Free Range Pork, Rice Flour, Dehydrated Apple, Sugar, Salt, Vegetable Powder, Mineral Salt, Additives, Water, Herbs & Spices

Lamb Kofta Meatballs
Ingredients:
White Pyrenees Lamb, Rice Flour, Salt, Herbs & Spices, Dehydrated Vegetables, Natural Flavours, Spice Extract, Food Additives, Soy Protein

Beef Meatballs
Ingredients:
Australian Beef, Rice Flour, Salt, Mineral Salt (451), Additives, Dehydrated Vegetable, Spices & Spice Extracts, Gluten Free Bread Crumbs

Italian Meatballs
Ingredients:
Australian Beef, Australian Free Range Pork, Red Wine, Salt, Additives, Herbs & Spices, Gluten Free Bread Crumbs

Pork Meatballs
Ingredients:
Australian Free Range Pork, Rice Flour, Salt, Mineral Salt (451), Additives, Herbs & Spices, Spice Extracts, Gluten Free Bread Crumbs, Water

Chicken Meatballs
Ingredients:
Chicken, Salt, Mineral Salt (451), Additives, Herb & Spice, Spice Extracts, Water